Privacy Policy

This Privacy Policy was last modified on October 1, 2015

This page is to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of puddlebearclothing.com.  At Puddle Bear Clothing, LTD., we adhere to the privacy of our customers and guests to our website.


Information Collection, Use, and Sharing

Collecting Personal Information

We may inquire for personal information when you place an order, register or create an account, complete a survey, or participate in other activities on our website. The personal information we may request for would be your name, telephone number, email address, credit card or other pertinent information that identifies you individually or allows us to directly contact you. If a customer decides to purchase a gift receipt and provide us information for a recipient, we will not use the gift recipient’s information for any marketing purposes.

Like many websites, we use “cookies” to collect information. This is to assist us in providing you with the best experience as you navigate through our website. You can also instruct your browser to refuse all cookies or to indicate when a cookies is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Using Personal Information

We are the sole owners of the information collected on this website. We only have access to use and collect information that you voluntarily provide us. At any time, we will not sell, trade, share or rent any of your personal information with any third party outside of Puddle Bear Clothing, LTD. unless we have your permission to do so. However, non-identifiable customer information may be provided to third party organizations for advertising, marketing or other promotional uses. Unless you ask us not to, we may also contact you in the future to tell you about specials, new products or services, or changes to this privacy policy.

The information that we collect from our customers and guests will be used to:

  1. Personalize guest shopping experiences with product and content offerings of the guest’s interest;
  2. Processing transactions in a faster and timely fashion;
  3. Provide enhanced responses to customer service needs;
  4. Offer email notices, surveys and/or promotions in relation to our products and services.

Sharing Personal Information

During the course of our services, we may contract with third parties whose services may include shipping an order to you or providing a website hosting service for our organization. Contracted third parties will only be given information necessary to conduct their services. These third parties will be prohibited from using any customer information for any other purposes and will be required to follow this Privacy Policy.

Your personal information may be disclosed in the event that is required by law for protecting and defending the rights and interests of Puddle Bear Clothing, LTD, its users, and suppliers. We may also disclose certain personal information if we have reason to believe if such disclosure is reasonably necessary to enforce these terms and conditions or to protect the safety, rights and property of Puddle Bear Clothing, LTD. and others.

Your Access to and Control Over Information

Customers may opt out of any future contacts from us at any time. Customers can do the following at any time by contacting us via email or toll-free phone number indicated on our website:

  1. See what data we have about you, if any;
  2. Change/correct any data we have about you;
  3. Have us delete any data we have about you;
  4. Express any concern you have about our use of your personal information/data.

Security

We take precautions to protect our customers’ personal information and confidentiality. When a customer submits sensitive information on our website, their personal information is protected both online and offline. At any time that we collect sensitive information (such as credit card information), that information is encrypted and transmitted to use in a secure way. This can be verified by looking for a closed lock icon at the bottom of your web browser.

While we use encryption to protect sensitive information transmitted online, we also protect our customers information offline. Only Puddle Bear Clothing, LTD. employees that need a customer’s personal information to perform a specific service (such as billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Privacy Policy Updates

Our Privacy Policy may be revised from time to time and all updates will be posted on this page. As we make revisions to our Privacy Policy, we will change the “last modified” date listed at the beginning of this policy.

Terms and Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website.

Questions and Contact Information

If you have any questions, comments and/or concerns about our Privacy Policy, please contact us via email at support@puddlebear.com or by phone at (203) 255-5550